Tesla Flood Recovery LA

Sophia and Sam were very helpful , he made sure I knew what I was looking at and answered all my questions, Sophia also helped me stuff I didn’t know about insurance , very helpful and kind . Will be a returning customer for all Tesla needs

TSK Collision did a great job repairing my car after an accident damaged the rear quarter panel. The paint work came out very well, and they also took care of the damage to the wheel. I was concerned that the accident might have caused an alignment issue, but everything checked out and the car drives great. The staff at the front desk were friendly, helpful, and made the whole process easy. I’m very happy with the repairs and the service I received. I would definitely use TSK Collision again.

I brought my Tesla in after a collision and the staff at TSK did an amazing job making my car look brand new. I highly recommend TSK for their exceptional and professional customer service. The gentleman and woman working the front desk helped me navigate the repair process when the other party’s insurance company was giving me the run around. I would trust TSK with any repairs I have in the future!

I love TSK! Perfect bussiness to take your Tesla too. They handle things right and get the repair done quick. Shoutout to Sophie for having some of the best customer service I’ve ever seen. Sergei and Sam are also super chill and explains everything thoroughly. They give you a loaner Tesla and they even refund deductibles of $1000 or less. My favorite business in California right here.

TSK staff are very polite and professional. Sam was helping me with my collision. He was very transparent. My Model 3 came out looking amazing ! Thank you TSK !!

Was able to get my Windshield fixed within 3 hours! Seamless service and sales process 💯

Excellent experience. They did a great job, with real attention to detail. They also refinished the wheels as a complimentary service. I’m very happy with everything, highly recommend!

They are clean and thorough. They truly love cars and proud of their work! They fixed my car after an accident I'm thankful.

TSK is great! They finished my car in less than a week. Usually, going through Tesla takes much longer. The customer service is excellent, and Sophia was incredibly helpful. She assisted me with the loaner car and made the whole process easy. They truly care about their customers. Thank you, TSK team, for taking such great care of my Tesla. You will always be my go-to place!

Excellent experience all around. The staff was very friendly, welcoming, and professional throughout the entire process. They were patient in addressing my concerns, kept me informed, and made sure I understood the work being done. Their customer service really stood out and made the experience smooth and hassle-free. I appreciate their transparency, quality workmanship, and genuine care for their customers. I would gladly return and highly recommend them to anyone in need of auto repair services.

So thankful for the experience we had at TSK. Sam was helpful from the very first phone call and went above and beyond to help us navigate the headache of insurance claims. Sofia was also great with giving us updates. You can really tell how much they value their customers. I highly recommend using them if you have a Tesla and are looking for quality service.

TSK made the process for repairs smooth and was very communicative throughout the whole process. Highly reccomend this shop for any Tesla related repairs!

Got my Tesla Model Y fixed and it was done very well. I also had another Tesla's windshield wipers swapped for a cheap price.

I recently brought my Tesla Model 3 in to have a light repaired. At first, there was a misunderstanding regarding the service, and I was frustrated .However, the team took the time to listen to my concerns, communicate clearly, and work toward a resolution. Once everything was clarified, the staff was professional, courteous, and helpful throughout the process. The repair was completed successfully, and my vehicle is working perfectly now. I appreciate the effort they made to address the situation and ensure I left satisfied. While the experience didn't start out perfectly, I was impressed by how the team handled the issue and their commitment to customer service. Thank you for making things right. I would love to thank Sergio for helping me and Sophia and Sam are the real goats in this experience I had I would definitely return for future service needs and recommend them to other Tesla owners.

I had a minor collision on the left rear of my 2023 Model Y and received excellent service from Sam and their Manager at the Cypress location. Mercury insurance was going to send it initially at a shop in San Pedro for inspection and found out I would need to pay for a rental car while the car was being repaired. I found TSK through Google search and was surprised they offer a free Tesla loaner. There is no other car collision centers that offer a free Tesla loaner. Hence, I decided to send it to TSK instead. While there I opened another claim to replace the windshield due to crack. They completed everything in two weeks and even gave me complimentary air filter replacements! This company also specializes in EV custom work and was featured in an EV based magazine showcasing how they first got started. Some of the work is showcased on site. Very cool to see upfront! Sam walked me through the entire process from the beginning until the end and everything went smoothly. Thank you again Sam for everything and the cool TSK merch you gave me as a parting gift! I truly appreciate everything and would recommend TSK to anyone who needs their EV vehicles serviced or customized!

They were able to take me in for a same day quote the day of the accident. I came in the next day and they assisted me in filing the claim and walked me through the process. They were kind and informative, the car repair was done in one month of the accident.

If you have a tesla your only place to fix it is TSK, I went to them twice already, this guys are professional and very helpful, good customer service and the place looks cool, I highly recommend them, special thanks to Sergey and the guy in front desk.

Excellent service. They offer Tesla rental while repair is done. Workmanship is terrific. So far, I'm satisfied with repairs being done.

I came today to ask this guy for help with unlocking my jammed glove compartment and he took care of it in about 10 seconds and didn't charge me for it. Great guy and great customer service!

This review is way over due. I got into an accident last year in November and the gal that answered the phone to the technician who took care of me was so attentive and super kind because I was so upset about my accident and having to leave the car (I ended taking the total) from my insurance. They are experts in repairing electric cars and they even have a You- Tube on their opinions and share their experience and advice for the public.

I had a very good experience with TSK. I needed a quick diagnostic for my Tesla and was glad they could fit me in on a Saturday. The whole process was smooth, convenient, and professional. They diagnosed the issue quickly, explained everything in a clear and straightforward way, and gave me helpful recommendations on what to do next. They were also ready to complete the repair quickly, but unfortunately I did not have enough time to leave the car. Overall, I was very impressed with how organized, efficient, and knowledgeable they were. If you need a Tesla service shop, I would definitely recommend TSK.

I have dealt with my fair share of Tesla service centers and collision centers, both first and third-party. I have owned a Tesla since 2014 so let me tell you, I've see some ****. With that said, TSK Tesla Service is the absolute best service center I have ever been to in my 12 years of owning a Tesla. Had a hit and run happen to me, and with the help of some law enforcement, was able to get info from the other side. I came here for a quote and Sam was very helpful in giving me an accurate estimate (it ended up being very close in the end) and also explaining to me the process of the insurance. Had I listened to the law enforcement, I would have been dealing with a much longer case, as Sam recommended I do not get my insurance involved at all and only file with the opposing side. I dropped off my car in the first week of February and got my car back in the first week of March. Most of the delay had to do with insurance and supplements and adjuster approvals/rejections which opposing insurance kept trying to involve me but Sam was glad to take care of everything when I forwarded the communication to him. I was probably a pain in the butt calling them and asking for an update every week but Sam and Sergei were very awesome people to work with. They were able to provide me a rental for the duration of the repair and it was a equivalent/higher model than my car so that was nice. On the final day upon pickup, the repair was done perfectly and they also ended up fixing a hinge issue with my trunk that they noticed while working on the car. This was a very pleasant surprise, because since I purchased my current car in 2023, Tesla's official service center has repeatedly told me that there is no hinge issue with my trunk despite me bringing to them multiple times for closure and striker issues. I said NOTHING to TSK about it and yet they noticed and fixed it. That's some stellar service right there, going above and beyond what the expectation was. Picking up the car, the exterior and interior was all cleaned up very nicely and some light detailing was done. Got some cool merch too from TSK which is always a nice touch. Small things like that show that TSK really does care about their customers. Glad to also hear they are opening up another location in Santa Ana, so I could recommend it to my parents who live closer over there. Thanks for everything, TSK!

Amazing service and friendly people here. They are efficient, responsible and knowledgeable. They are the expert of Tesla! Sam is amazing

Outstanding experience, hassle-free. Sam and Sergio were very helpful and respectful. The quality of work is excellent. They took care of everything, repairing the car and dealing with the insurance. I would highly recommend TSK.